Incident: The woman bit a nail while eating pizza

(so we need food metal detector to detect all kinds of metals during production. 

After the incident, the woman took photos of the "problem pizza" for evidence, and claimed 1,000 yuan from the store. The store manager apologized for the first time and admitted that "the problem is our business." However, the two parties are at a deadlock over the compensation of 1,000 yuan. The store manager said that he can take the woman to the inspection, and the cost will be paid by him, or 200 yuan will be compensated personally. As of press time, the two parties have still not reached an agreement.

The relevant person in charge of the Foshan Consumer Council suggested that the parties can retain the evidence and complain to the Consumer Council, and the department will conduct further investigations and mediation of the incident. Is the consumer’s claim for compensation reasonable? Lin Cunbao, the chief lawyer of Guangdong Baohui Law Firm, believes that the consumer should go to the hospital for an examination and get the relevant report to prove that the food has caused further harm to his body, otherwise he can only Get 3 times the compensation of the food value.

In addition, Lin Cunbao believes that, whether it is consumption in offline stores or through online meal ordering, if the food purchased by consumers has safety problems, the responsibility lies with the merchant, but the premise is that the consumer must obtain evidence that can withstand scrutiny. .

On September 11, Ms. Wang (pseudonym) broke the news on the Internet that on the 9th, she ordered a takeaway at a pizza restaurant in Huangqi, Nanhai District. On the same day, she ate the pizza she bought and ate the rest of the pizza and kept it for the next day. On the second day, she heated up the rest of the pizza and prepared to eat it. However, she claimed that when she took a bite of the pizza, she discovered that there was a small iron nail less than 2 cm in length inside the pizza! Then she took the iron nail together with the pizza and took photos for evidence.

According to the photos taken by Ms. Wang, the reporter saw that there was a black object on a small piece of pizza she had bitten. Then, she pulled out the object. The reporter can clearly identify the small piece of pizza through the photo. Iron nails, about 2 cm in length.

"Eating pizza actually produces iron spikes. It's horrible! Fortunately, I didn't swallow my stomach, otherwise it was unimaginable..." Thinking back to this scene afterwards, Ms. Wang is still a little scared. Although the incident did not cause serious personal injury, Ms. Wang said that her teeth were inherently fragile, and she suddenly bit an iron nail while eating pizza, which caused her teeth to ache.

Subsequently, Ms. Wang sent the saved evidence to the store immediately and filed a claim of 1,000 yuan.

Store: The problem comes from the merchant itself, but the 1,000 yuan claim is not accepted

According to the WeChat chat records between Ms. Wang and the shop owner, the shop manager first expressed his apologies to Ms. Wang, "I'm really sorry, dear, because our negligence has caused you inconvenience, and we are also correcting it as soon as possible." At the same time, the store manager also admitted that "the problem comes from our business." The owner said, "This situation is entirely due to the owner's own problems, because I am too incompetent."

Although the store manager admitted that the responsibility for the incident lies with him, the store manager said that he could not accept the 1,000 yuan compensation request made by Ms. Wang. At first, he only agreed to refund Ms. Wang twice the pizza money. Later, he proposed that he should pay Ms. Wang a personal compensation of 200 yuan, or take her to a dental hospital for examination, and he should pay for the cost.

However, Ms. Wang did not accept these proposals. She insisted from beginning to end, demanding compensation of 1,000 yuan from the other party. "It's not that we don't compensate, you can have a more compromised way, but we really can't accept the 1,000 yuan compensation. We can take you to check, we will pay the cost, or I will compensate you 200 yuan." The shop Chang has been negotiating with Ms. Wang.

As of press time, the two sides have still not reached an agreement on the issue of compensation, and the scene is deadlocked.

So food metal detector, conveyor meta detector is very necessary during food production to avoid such accident.